Frequently Asked Questions (FAQs)
1. What types of automotive products do you sell?
We offer a wide range of automotive products, including car accessories, maintenance tools, performance parts, and much more. Our inventory is continuously updated to provide you with the latest and most reliable products.
2. How can I place an order?
Placing an order is easy! Simply browse our website, add the desired items to your cart, and proceed to checkout. You will receive a confirmation email once your order has been successfully placed.
3. Do you offer international shipping?
Yes, we do offer international shipping. Shipping costs and delivery times may vary based on the destination. Please check our shipping policy for more details.
4. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. All transactions are processed securely to ensure your information is protected.
5. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery through our website or the carrier’s tracking system.
6. What is your return policy?
We have a hassle-free return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receipt for a full refund or exchange. Please refer to our return policy for detailed instructions.
7. Are your products genuine?
Yes, all of our products are 100% genuine and sourced directly from trusted manufacturers or authorized distributors.
8. How can I choose the right product for my vehicle?
Each product page includes compatibility details and specifications. If you’re unsure, our customer support team is happy to help you select the right item for your vehicle.
9. Do your products come with a warranty?
Yes, all products are covered by the manufacturer’s warranty. Warranty duration and terms may vary depending on the product and brand.
10. Do you offer installation services?
While we don’t provide in-house installation, we can recommend authorized service centers in your area for professional fitting.
11. Can I get a discount for bulk purchases?
Yes, we offer special pricing for bulk or wholesale orders. Please contact us directly to get a custom quote.
12. What should I do if I receive a damaged or incorrect item?
If you receive a damaged, defective, or wrong product, please contact our support team within 3 days of delivery. We will assist you with returns or replacements promptly.
13. Do you restock out-of-stock items?
Yes, we regularly restock popular items. You can sign up for restock notifications on the product page or reach out to us for estimated availability.